Privacy Policy

Last updated: 06/26/2025

This Privacy Policy describes how Earth Energy Alchemist (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from earthenergyalchemist.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

Basic contact details including your name, address, phone number, email
Order information including your name, billing address, shipping address, payment confirmation, email address, phone number
Account information including your username, password, security questions
Shopping information including the items you view, put in your cart, or add to your wishlist
Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies who support our Site and Services, such as Shopify
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to fulfill your orders and provide you with the products or services you requested, as part of our contract with you
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below: Third Party Websites and Links.

How We Use Your Personal Information

Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or other transactions, manage your account, arrange shipping, facilitate returns or exchanges, and enable you to post reviews.
Marketing and Advertising: To send marketing, advertising, and promotional communications via email, text message, or postal mail, and to show you relevant advertisements. This includes tailoring the Services and advertising across our Site and other platforms.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your credentials safe. Please contact us immediately if you believe your account has been compromised.
Communicating with You: To provide customer support, respond to inquiries, and improve our Services. This helps maintain and strengthen our relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies.

We use Cookies to:

Power and improve our Site and Services
Remember your actions and preferences
Run analytics and better understand user interaction
Tailor services, products, and advertising on our Site and others

You may set your browser to remove or reject Cookies. Blocking Cookies may negatively impact your user experience and cause some Services or features to become unavailable.

How We Disclose Personal Information

We may disclose your personal information to third parties under the following circumstances:

With vendors who perform services on our behalf (e.g., payment processing, data analytics, shipping, customer support)
With business and marketing partners, including Shopify, in accordance with their own privacy notices
With your consent (e.g., shipping products, social media integrations)
With affiliates or within our business group
In the event of a business transaction or to comply with legal obligations

In the past 12 months, we have disclosed the following categories of personal information:

Identifiers – such as basic contact details and certain order and account information
Commercial information – such as order information, shopping info, and customer support records
Internet/network activity – such as Usage Data

These were disclosed to:

Vendors and service providers (e.g., internet service providers, fulfillment partners)
Business and marketing partners
Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you submit product reviews or other content in public areas of the Services, this information will be publicly accessible. We do not control how others use or store this content and are not responsible for any misuse.

Third Party Websites and Links

Our Site may link to websites operated by third parties. We are not responsible for their privacy or security practices. Please review their policies before sharing information.

Children’s Data

Our Services are not intended for children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

While we implement safeguards to protect your personal information, no system is completely secure. We recommend avoiding unsecure channels when sending sensitive information.

We retain personal information based on factors such as account maintenance, service provision, legal obligations, dispute resolution, and policy enforcement.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access / Know what personal information we hold about you
Delete personal information
Correct inaccurate information
Portability – request a copy or transfer of your data
Restrict Processing
Withdraw Consent
Appeal a declined request
Manage Communication Preferences – unsubscribe from promotional emails

To exercise any rights, contact us at the address below. We may need to verify your identity and can work with an authorized agent if properly designated.

Complaints

To file a complaint or appeal a data-related decision, contact us using the information below. You may also contact your local data protection authority if applicable.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. We rely on appropriate safeguards, such as Standard Contractual Clauses, for data transfers outside of Europe.

Contact

If you have questions or want to exercise your privacy rights, contact:

Email: admin@earthenergyalchemist.com
Mailing Address: 9904 Hawthorn Hill Court, Manassas, VA 20110, United States